Privacy Policy

Last updated: May 2026

Introduction


CHAMPI WHATS is a customer communication platform that helps businesses manage support conversations, notifications and customer interactions through the official WhatsApp Business Platform.



This Privacy Policy explains how we collect, use and protect information when you use our services.



By using CHAMPI WHATS, you agree to the practices described in this policy.




Information We Collect


Name and contact details
Business information
Account credentials
Customer communication data
WhatsApp Business account information
Usage analytics and technical logs


How We Use Information


Provide customer communication services
Manage support conversations
Improve platform functionality
Deliver notifications and account updates
Maintain platform security and compliance
Comply with legal obligations


Data Protection


We implement technical and organizational measures to protect customer data and communication records against unauthorized access, misuse or disclosure.


Data Retention


Customer data is retained only for operational, security and legal purposes and may be deleted upon request where applicable.


Third-Party Services


CHAMPI WHATS may integrate with third-party services including:



Meta Platforms
WhatsApp Business Platform
Cloud infrastructure providers
Analytics and monitoring tools



Use of these services may be subject to their own privacy policies.


Compliance


CHAMPI WHATS operates in compliance with applicable privacy regulations and WhatsApp Business Platform requirements.


Cookies


We may use cookies and similar technologies to improve user experience, security and platform performance.


User Responsibilities


Users are responsible for ensuring that their use of the platform complies with applicable laws and WhatsApp Business Platform policies.


Contact Information


Correo: soporte@champi.online



CHAMPI TECHNOLOGIES

Monterrey, Nuevo León, México